Shipments and Returns

All samples and small items are delivered by Royal Mail. For all larger orders of embroidered workwear such as embroidered polo shirts, embroidered sweatshirts, embroidered fleece jackets, embroidered chef’s jackets, embroidered shirts, embroidered t-shirts and printed workwear such as printed t-shirts, printed polo shirts, printed hi vis vests, printed high visibility jackets, printed high visibility coats and other items of printed high visibility clothing we use a next day signed for courier service. All orders for embroidered workwear and printed workwear  over £150 ex vat, are delivered free of charge throughout the U.K..

For your personalised workwear, promotional wear or sports wear orders of less than £150 ex vat, there is a delivery charge of £7.95 excluding VAT, anywhere in the U.K. As Kustom Gear is based in Stourbridge, West Midlands we are ideally suited to deliver your embroidered clothing and printed clothing throughout the U.K. This is reflected by our customer base for personalised polo shirts, personalised t-shirts and other items of personalised clothing. We currently deliver embroidered workwear and printed workwear to in Avon, Birmingham, London, Wolverhampton, Worcester, North Wales, Yorkshire, Shropshire, Manchester, Bristol Cornwall, Cumbria, Derbyshire, Devon, Suffolk, Gloucestershire, Sheffield, Nottingham, Leeds, Liverpool, Hertfordshire, Leicestershire, Lincolnshire, Norfolk, Stoke, Staffordshire,Surrey, Warwickshire, Wiltshire, Newcastle, Essex, Shrewsbury, Chester, Cardiff, Cheshire, Northampton, Kidderminster, Bedfordshire, Berkshire, Edinburgh, Glasgow, Wyre Forest, Bewdley,Kingswinford, Halesowen, Oldbury, Dudley, Acock Green, Birchfield, Birmingham City Centre, Bordesley, Castle Vale, Digbeth, Edgbaston, Erdington,Great Barr, Hamstead,Hockley, Longbridge, Perry Barr, Quinton, Rowley Regis,Smethwick, Rubery,Selly Oak,Stechford,Sutton Coldfield,Tipton, Washwood Heath,Yardley,Worcester, Malvern, Evesham, Redditch, Bilston, Solihull, Bloxwich Codsall, Coseley, Darlaston,Tettenhall, Wombourne, Brierley Hill and Cradley Heath and the rest of the U.K.

On the day when your embroidered polo shirts or printed high visibility vests are dispatched, we will instigate contact with you either by telephone or email to notify you that your embroidered workwear or printed workwear has been sent and that you can expect to receive your deliver the following day. At Kustom Gear ltd, we understand that the delivery process is an integral part your personalised workwear order. Wherever you are based, Birmingham, Wolverhampton, Bromsgrove, Kidderminster, London, or Manchester rest assured that your embroidered polo shirts, embroidered jackets, embroidered chef’s jackets, printed t-shirts or printed high visibility clothing will arrive in a safe and timely manner.